Why You Need to Choose a Family Roofing Company

That’s no typo. Stevens Roofing Corporation really has been in business since 1946 – not 1986 or even 1996. As unusual as it may be to see that any business opened in 19-whatever, you can count on Stevens Roofing as being as resilient as the roofs we’ve been installing in the Richmond and Norfolk areas for more than 70 years.

Even though we’re a third-generation business – owned and operated by one family the entire time – people who are new to the area often ask why this key differentiator matters and what it means to our customers – past, present and future.

It’s a fair question, and the short answer is that being a “family roofing company” means we:

• Treat our customers like they’re family. It’s true that we serve the grandchildren, nieces, nephews, cousins, brothers and sisters of many of our original customers. They’ve all come to feel like part of the Stevens family; we know a lot of people around town. But when we say we “treat” them like family, we mean we give them outstanding service. We do exceptional work. We use only the best roofing materials. We’re honest, accountable and dependable. We’re respectful of their homes. And we always – always – extend a fair price.
• Are established. We’ve put down roots, and the roots are deep. Sometimes homeowners don’t appreciate this quality until an unmarked van pulls up to their home and a “roofing contractor” promises to do a roofing repair for an unbelievable price. What’s unbelievable is that they often make off with the customer’s money, never to be seen or heard from again. Our customers know exactly where to find Stevens Roofing – at 818 W. 39th Street, Norfolk. And our phone number is 757-489-8791.
• Are accessible. Being local means that we can respond to crises quickly – no small thing when a tree has fallen onto a home or a roof has sprung a leak. Since many roof projects are multi-day affairs, our proximity means we are more efficient with our time – and our customers’ time, too.
• Built a local reputation you can count on. You won’t have to look far to find someone who has relied on Stephens to install a new roof or make a roof repair. You can find proof of our work and our standards around almost every corner. 

All this said, there is no substitute for a face-to-face consultation. Stevens Roofing knows how important one can be to ease the mind of a new customer. But don’t wait too long to set up yours. After all, there are only 27 more years to go until our 100th anniversary. Give us a call so we can help you with your roofing needs.